Refund policy

Return & Refund Policy

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds on any skincare items.

This policy exists for the health and safety of all our customers. Skincare products — including creams, serums, oils, and treatments — are personal care items that cannot be resold once opened or used. We are unable to verify the condition of a product once it leaves our facility, and accepting returns would compromise the safety and integrity of our products for other customers.

We do not accept returns or offer refunds for:

  • Opened or partially used products
  • Products you've had a reaction to (we recommend patch testing before full use)
  • Change of mind or incorrect product selection
  • Delayed shipping or customs delays